Welcome to WildWin's Privacy Policy. This page explains how we collect, use and protect the personal information you provide when you use our site and services. We take your privacy seriously and set out below the types of data we process, why we process it and how you can manage your information.
We collect a range of information necessary to operate your account, provide services and meet regulatory and security obligations.
This includes your name, date of birth, residential address, email address, telephone number and identity documents supplied for verification (for example passport or driving licence). We also collect payment details when you add or use a card, e-wallet or bank transfer to fund your account.
Technical information is collected automatically when you use our site and may include IP address, device identifiers, browser type, operating system, referral data and usage logs. This helps us maintain security and improve site performance on desktop and mobile.
We record transactional and activity data such as deposits, withdrawals, bets, game history and bonus activity. This information is used for account management, financial reconciliation, anti-money laundering checks and to meet compliance requirements.
We use your personal and technical data to open and maintain your account, process payments, perform identity checks, respond to requests, prevent fraud and comply with applicable legal obligations. Transactional data supports account statements and dispute resolution. Where you have consented, we may use contact details to send service messages or marketing communications.
We use cookies and similar technologies to remember preferences, secure your session and analyse site usage. Some cookies are necessary for core functionality, while others support analytics and personalised offers. You can manage cookie settings through your browser or our cookie banner.
We only share data with third parties when required to provide our services or to comply with legal obligations. Typical recipients include payment processors, identity verification providers, compliance and fraud prevention services, analytics partners and legal advisors. We require these partners to protect your information in line with our standards.
We protect data using technical and organisational measures such as encryption, access controls and secure storage. We limit access to staff and partners who need data to fulfil their duties. We regularly review our security measures and respond to incidents in line with legal requirements.
You have rights over your personal data, including the right to access, correct or request deletion of your information, the right to object to certain processing and the right to withdraw consent where applicable. Requests may be subject to verification and to legal obligations that require us to retain some information.
To access, update or delete your data, sign in to your account and use the relevant settings, or contact our support team at [email protected]. We will respond to requests and advise if any information must be retained for legal or regulatory reasons.
We may update this policy to reflect changes in our services or legal requirements. When changes are significant we will notify registered users by email or by posting a prominent notice on the site. The latest version will always be available on this page.
